LegalPolicy
Last updated: 28/08/23
This Shipment Policy (“Policy”) outlines the terms and conditions related to the shipping and delivery of products purchased from Rosslein (“we,” “us,” or “our”). By making a purchase from our website, rosslein.com (“the site”), you agree to comply with and be bound by the terms and conditions outlined in this Policy. If you do not agree with these terms and conditions, please do not make a purchase.
Shipping Methods
We offer a range of shipping methods to ensure that you receive your products in a timely and secure manner. The available shipping options and associated costs will be presented to you during the checkout process. Please note that shipping times and costs may vary based on your location and the selected shipping method.
Processing Time
Once your order is placed, we will process and prepare your items for shipment within 4-5 business days. Please note that processing time may be longer during peak seasons or holidays.
Shipping Time
Shipping time refers to the time it takes for your order to reach its destination after it has been shipped. Shipping times may vary based on the shipping method chosen during checkout and your location. Estimated shipping times will be provided to you at the time of purchase.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This will allow you to track the status and location of your package.
Delivery
We are committed to delivering your products in a timely manner, but please note that delivery times are estimates and may be subject to unforeseen delays due to factors such as weather, customs processing, and other external factors beyond our control. We are not liable for any delay or failure in delivery.
Shipping Address
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for orders that are not delivered due to incorrect or incomplete addresses provided by the customer.
Shipping Fees and Taxes
Shipping fees are calculated based on the shipping method selected and the destination of your order. Any applicable taxes, customs duties, or import fees are the responsibility of the customer and may be collected upon delivery.
Changes to This Policy
Rosslein reserves the right to modify or revise this Policy at any time. Your continued use of the site and making purchases after the posting of any changes to this Policy constitutes your acceptance of those changes.
Contact Us
If you have any questions about this Shipment Policy, please contact us at:
info@rosslein.com